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United States

For questions and further comments about FCA US LLC, please contact us:

Address:
FCA US LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004

Phone Number: 1-800-334-9200
M-F, 8 a.m. - 6 p.m. ET (less some holidays)


For questions or concerns regarding your vehicle or dealer service please contact the brand phone number for your vehicle below:

Customer Care:

Alfa Romeo 1-844-253-2872 or Send Alfa Romeo a message

Chrysler 1-800-CHRYSLER (1-800-247-9753) or Send Chrysler a message

Dodge 1-800-4A-DODGE (1-800-423-6343) or Send Dodge a message

FIAT® 1-888-CIAO-FIAT (1-888-242-6342) or Send Fiat a message

Jeep® 1-877- IAM-JEEP (1-877-426-5337) or Send Jeep a message

Ram 1-866-RAM-INFO (1-866-726-4636) or Send Ram a message

Mopar® 1-888-528-HEMI (1-888-528-4364) or Send Mopar a message

SRT® 1-855-SRT-TEAM (1-855-778-8326) or Send SRT a message


FCA US Customer Care Call Center Hours

Customer Care is open 24 hours, 7 days a week


Historical Services:

Due to the high volume of requests, Historical Services requests that all inquiries be submitted by mail or fax. With all requests, please provide your name, contact information and specific request. A confirmation email or letter will not be sent. 


Address:

Historical Services

12501 Chrysler Freeway

CIMS: 410-11-21

Detroit, MI 48288 USA

Fax: 313-252-2928


Recall Safety Information:

 FCA US LLC regards the safety and security of our customers and their families as paramount and is fully committed to producing a vehicle with long-lasting reliability. Your confidence in our products and our service is of the utmost importance to us. As a result of our commitment to you, we may periodically recall a vehicle to correct a problem or improve overall performance and integrity. To find out if your vehicle has any outstanding recalls or campaigns, click the link below and enter your Vehicle Identification Number (VIN) when prompted.

 
 

Mopar® Owner Connect:

 An online owner resource to register your Chrysler, Jeep, Dodge, Ram or Fiat vehicle to learn more about the vehicle’s features and functions, receive special offers tailored to the vehicle’s needs, review and maintain your vehicle’s service history or even customize the vehicle galleries with your own vehicle pictures and much more.

 
 

FCA US LLC Brand Protection:

 An online resource to prevent and combat infringements of FCA US LLC intellectual property rights. Intellectual property includes all original works of FCA US and its subsidiaries, including but not limited to Trademarks, Copyrights and Patents.

 
 

Canada

For questions and further comments about FCA Canada Inc., please contact us:

Address:

FCA Canada Inc.
Customer Care Centre
P.O. Box 1621
Windsor, ON
N9A 4H6

Phone Number:

M-F, 8 a.m. - 8 p.m. ET, Saturday, 9 a.m. - 5 p.m. ET, (less some holidays) 
1-800-465-2001 (English)
1-800-387-9983 (French)

Chrysler Brand: 1-800-361-3700 or Send Chrysler a message

Dodge Brand: 1-800-361-3700 or Send Dodge a message

FIAT Brand: 1-800-521-9900 Send FIAT a message

Jeep Brand: 1-800-361-3700 or Send Jeep a message

Ram Brand: 1-800-361-3700 or Send Ram a message

 

Visit Our Corporate Site in Canada: 

 

 

 

 

Mexico

For questions and further comments about FCA Mexico, S.A. de C.V., please contact us:

Address:
FCA Mexico, S.A. de C.V.
Prol. Paseo de La Reforma 1240
Desarrollo Santa Fe, Código Postal 05109
Distrito Federal, México

Phone Number:
M-F, 8 a.m. - 8 p.m. ET, Saturday, 9 a.m. - 4 p.m. ET, (less some holidays)
011-52-55-5081-3000

 

Visit Our Corporate Site in Mexico